Accessibility

Safe spaces and helpful staff make for a great visit.

The Bullock Texas State History Museum welcomes all visitors to a comfortable, safe, and accessible space.

From the underground parking garage to the wide-open Lone Star Plaza, the Museum offers easily accessible routes and courteous staff ready to help. Exhibitions feature open captioning and/or written transcripts to enhance our stories. Rear Window® and descriptive listening devices are available for all Museum-produced films. If you have special needs or requests at any point in your visit, please talk with a Visitor Services staff member. 

Parking

The Museum's underground parking garage entrance is located on 18th Street at the south side of the Museum. It costs $8 for full-day parking (no re-entry). Designated and accessible parking spaces are located near the elevators on each level of the garage. 

For information about where to park buses, motor coaches, RVs, and other large vehicles, please call (512) 936-8746.

The parking garage is free after 5 p.m. However, garage hours and prices are subject to change on University of Texas at Austin (UT) football home game days.

Elevators and Flooring

Elevators connect the parking garage to the Museum's ground floor entrance on the Lone Star Plaza. Doors are push-button activated. 

All exhibition and theater lobby areas are accessible by both elevators and stairs. Wheelchair accessibility to the IMAX® Theatre is from the second floor. For assistance with doors, please speak to a host in the theater lobby.

Strollers and walkers move easily in the exhibition galleries. However, we do urge you to use caution in the cattle ranch, Spanish mission, and Alamo exhibition spaces. These areas are recreated environments and have textured floor surfaces.

Wheelchairs and Service Animals

Wheelchairs for your museum visit are available for check-out at the information desk and at the ticket counter in the Museum's first floor lobby. There is no rental fee, but we do ask that you leave a valid photo ID or license until you return the wheelchair at the end of your visit.

Leashed or harnessed service animals are welcome in the Museum.

Restrooms

Accessible restrooms are located on each floor of the Museum. A family restroom is located off the first floor lobby. All restrooms are equipped with changing tables and wheelchair-accessible stalls and sinks.

Water Fountains

Accessible water fountains are located throughout the Museum near the restrooms.

Exhibitions and Theaters

Theaters, demonstration and program spaces, and exhibition galleries are all wheelchair accessible. Exhibition areas with audiovisual programs have open captioning or transcripts nearby.

Visitor Services staff will be happy to arrange an American Sign Language interpreterfor you. Call (512) 463-7338 or (512) 936-4696 TTY, or e-mail tshm.ticketing@thestoryoftexas.com at least two weeks prior to your visit. Groups or individuals are welcome to bring an interpreter.

IMAX® Theatre and Texas Spirit Theater

The IMAX® Theatre and the Texas Spirit Theater are both accessible to wheelchairs from the second floor.

Watch IMAX® Theatre films on the biggest screen in Texas. Pick up assistive listening devices for the IMAX® Theatre and the Texas Spirit Theater at the visitor information desk and the theater entrance. 

Rear Window® captioning is available free of charge for The Star of Destiny film in the Spirit Theater. Rear Window® captioning may be available on some IMAX® Theatre films. Please check with Visitor Services staff if you have any questions.

Accessible Design

The Bullock Museum strives to produce programs and exhibitions accessible to all visitors using principles of Universal Design and accessibility standards developed by the Smithsonian Institution. The Museum meets or exceeds standards set by the Americans with Disabilities Act. The Museum received the first commendation for accessible design and construction from the Texas Department of Licensing and Regulation (TDLR), in conjunction with the Governor's Committee on People with Disabilities (GCPD).

As new technologies emerge and exhibition galleries change, the Bullock Museum is committed to the best possible visitor experience for everyone.  

Website Accessibility Aids:  Plug-ins and File Viewers

All applets, plug-ins, or applications required in order to view content on our webpages can be downloaded from the list of links below.  The Bullock Museum does not endorse any of these products; they are listed below for the convenience of our users.  

  • Adobe Reader - Adobe Acrobat can be used to read PDF files.  Download Adobe Reader
    Currently, our website contains documents in Adobe Acrobat PDF file format. Most PDF files will be accessible to those who use assistive technology such as screen readers. Some legacy or software-created PDF files may not be accessible. If you are experiencing difficulty reading any PDF files, please contact the Museum at (512) 936-8746 or contactus@thestoryoftexas.com, and we will be happy to send you an alternate version.
  • Flash Player - Adobe Flash player can be used to view video.  Download Macromedia Flash Player
  • Microsoft Word - Microsoft Word File Viewer can be used to view Microsoft Word files.  Download Word file Viewer
  • Microsoft Excel - Microsoft Excel File Viewer can be used to view Microsoft Excel files.  Download Excel file viewer
  • Microsoft PowerPoint - Microsoft PowerPoint File Viewer can be used to view Microsoft PowerPoint files.  Download PowerPoint file viewer
  • Unzip Utility - WinZip can be used to extract files from compressed .zip documents. Download WinZip